Get my card
FAQs
How can I start?
To get started, simply click on Offers! It takes less than 5 minutes to get your card. Link the card to your Google Pay or Apple Pay.
What are the fees? Here are our basic fees:
Card creation 5$ Card loading fee 4.00%
Exchange fees may apply if purchases are made on a device other than the card's original device.
In which regions are these cards available? None of these cards are available in sanctioned countries. Please see individual product descriptions for details on each card type.
Why haven't I received my card details by email?
As mentioned above, you often just need to wait a few minutes.
However, there are other common causes:
1) CHECK YOUR SPAM FOLDER! Besides just waiting a little longer, the most common solution to responding to support requests is to check your Spam, Promotions, or Newsletters folder.
2) Typo in the email address provided.
If you wrote the email address incorrectly, the email will not be able to be sent. You will need to submit a ticket for us to verify.
3) You have unsubscribed from our emails
In order to comply with anti-spam rules, it is possible to unsubscribe from all QRYPTOCARD emails. If you do this, you will also not receive emails from the card issuing/reloading system. Contact us for assistance.
Where do these cards work?
These cryptocurrency-backed prepaid virtual debit cards can be used anywhere Visa/Mastercard virtual prepaid cards are accepted, at least in the issued local currency. This can be accomplished using the card number, expiration date and CVC code, or using touch-based (contactless/NFC) point-of-sale terminals when added to mobile wallets.
Where do these cards NOT work?
These prepaid virtual debit cards do not have 3D Secure, similar to two-factor authentication for card transactions. Therefore, they cannot be used when a merchant or platform imposes 3DS.
The availability of Visa, Mastercard or issuing banks' services may be limited in certain countries, regions or for specific merchants, as determined entirely at their discretion.
Merchants and payment service providers (PSPs) may choose not to accept prepaid virtual debit cards. This aspect is beyond our influence and is addressed in our general conditions.
What billing address should I use? There is no billing address associated with this card. You can use your own address when shopping online.
If you are asked for a telephone number, provide your own telephone number.
